| Job Title | Senior Branch Manager of Operation |
| Organization | PL.MTT. Muthukaruppan Chettiar Jewellers 1937 |
| Industry | Jewellery / Retail |
| Experience Level | Minimum 5 years in managerial/branch operations roles |
| Education | Degree or professional qualification in Marketing, Management, Finance, or a related field |
| Age Limit | 40–50 years |
| Language Requirements | Fluency in Sinhala, Tamil & English |
| Application Email | hr@plmtt.com |
Application Deadline: 2026-10-06
Job Overview
PL.MTT. Muthukaruppan Chettiar Jewellers is seeking a highly experienced, results-driven, and dynamic Senior Manager (Branch Operations) to lead branch operations, drive business growth, and ensure exceptional customer service and operational excellence.
Qualifications & Experience
- Degree or professional qualification in Marketing, Management, Finance, or a related field.
- Minimum 5 years of experience in managerial/branch operations roles.
- Smart leader with strong leadership qualities, communication, decision-making, problem-solving, and analytical and performance management skills.
- Proven track record in managing branch teams and achieving business targets.
- High-level customer service and relationship building skills.
- Responsibility for sales, revenue, profitability, budgets, KPIs, and targets.
- Previous experience in Jewelry, retail, banking, finance, or related service sectors would be an advantage.
- Age requirement 40–50 years.
- Fluency in Sinhala, Tamil & English is a must.
Key Responsibilities
- Lead and manage the overall operations, performance, and profitability of the branch.
- Achieve branch sales targets, revenue goals, and key business objectives.
- Drive business growth through sales development, customer relationship management, and new business opportunities.
- Lead, motivate, and develop branch staff to ensure high performance and productivity.
- Deliver exceptional customer service and maintain strong relationships with customers and stakeholders.
- Monitor branch financial performance, budgets, and operational efficiency.
- Ensure compliance with company policies, procedures, and operational standards.
- Oversee the day-to-day operations and overall performance of the branch.
- Build and maintain strong customer relationships to support business growth.
- Ensure compliance with company policies and procedures.
How to Apply
- Send updated CVs to hr@plmtt.com
Source: Timejobs.lk
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