Key Account Manager (Airline Sales) – Colombo

  • Full Time
  • Colombo
  • Closing Date November 24, 2026

Website Etihad Airways

Etihad Airways, the national airline of the UAE, connects people globally from its Abu Dhabi hub. Driven by its Journey 2030 vision, the airline expands its network and fosters a culture of excellence.

Etihad Airways is seeking a commercially driven Key Account Manager to expand its airline sales presence in Colombo. This full-time role involves building trade partnerships, driving revenue growth, and executing strategic sales initiatives within the Sri Lankan market.

Category Details
Role Title Key Account Manager (Airline Sales) – Colombo
Company Etihad Airways
Location Colombo, Sri Lanka
Employment Type Full-time (Revenue & Commercial Division)
Key Responsibilities Managing trade relationships, executing commercial sales strategies, identifying new revenue opportunities, negotiating commercial agreements, and monitoring market and competitor activity
Key Qualifications Bachelor’s degree with 4+ years of relevant sales or commercial experience; proven track record of meeting revenue targets; strong account management, business development, and communication skills
Additional Information Candidates must possess existing work rights within Sri Lanka (no visa sponsorship or relocation assistance provided); recruitment involves application review, HireVue video interview, and technical/case study evaluations

Source: Employer career portal

What You’ll Be Doing

  • Manage and grow relationships with existing and prospective accounts, positioning Etihad as a trusted commercial partner.
  • Develop and execute sales activities to achieve revenue targets, identifying and converting new business opportunities using customer, market and sales insights.
  • Promote Etihad’s products, network and commercial propositions, while negotiating and managing commercial agreements within established guidelines.
  • Monitor competitor and market activity to identify opportunities to grow Etihad’s market share and commercial performance.
  • Represent Etihad in customer meetings and industry events, collaborating with regional and Head Office stakeholders to deliver commercial objectives.
  • Support local commercial projects, new market opportunities and the development of newer members of the sales team when required.

Qualifications

What We’re Looking For

We’re looking for a proactive, commercially minded sales professional who is motivated by growth, relationships and results.

You’ll bring:

  • A Bachelor’s degree with at least 4 years of relevant sales or commercial experience.
  • A demonstrated track record of delivering against sales, revenue or commercial targets.
  • Strong account management and business development capability, including identifying and converting new opportunities.
  • Confidence building relationships, influencing customers and negotiating commercial agreements.
  • Strong analytical skills and the ability to use data and market insights to guide sales activity.
  • Excellent communication, presentation and stakeholder management skills.
  • The ability to manage multiple customers, priorities and internal stakeholders in a fast-moving environment.
  • The confidence to represent Etihad externally with customers and commercial partners.
  • The ability to support, coach and share knowledge with colleagues when required.
  • A proactive, energetic approach with the drive and resilience to succeed in a target-focused sales environment.

To apply for this job please visit jobs.smartrecruiters.com.

Disclaimer: This vacancy is shared for informational purposes only. Recruitment decisions and application processing are handled exclusively by the employer through its official portal. All job titles, logos, and trademarks belong to their respective owners.