Customer Relations Executive / Customer Relations Associate

Direct customers to the relevant counter/s on their arrival.
Ensure high level of customer service is maintained at the front office assigned area.
Assist customers in a professional way in order to give them a pleasant experience.
Maintaining a good rapport with the customers and visitors.
Maintain proper coordination and good communication with other departments in the hospital.
Resolve patients/customers’ requirements/needs quickly, efficiently and courteously.

Age between 27 – 35 years
Minimum of 4 – 5 years of experience in customer relations.
Effective Comunication skills.
Willingness to work in a roster (Night Shift Included).
Good communication skills in English & Sinhala (Proficiency in other languages will be a distinct advantage).
Voice clarity & courtesy with listening skills and service oriented mindset.
Should have a pleasing personality.
Team player with dynamic personality & positive attitude.

Age between 22 – 25 years
Effective Comunication skills.
Willingness to work in a roster (Night Shift Included).
Good communication skills in English & Sinhala (Proficiency in other languages will be a distinct advantage).
Voice clarity & courtesy with listening skills and service oriented mindset.
Should have a pleasing personality.
Team player with dynamic personality & positive attitude.

School leavers are encourage to apply as Trainee Customer Relations Associates

The successful candidate will be placed on an attractive remuneration package based on the qualifications and experience

If you feel that you are the right candidate, send your CV to careers@ninewellshospital.lk with two non-related referees

Apply for this vacancy only if you are genuinely interested in this position.