Job Details
Siyapatha Finance PLC, a premier licensed finance company and the largest subsidiary of Sampath Bank PLC, is seeking a dedicated professional for the role of Assistant Manager – Customer Relations. This key position plays a vital role in elevating overall service delivery standards across the organization.
The primary responsibilities involve resolving customer complaints within targeted timeframes, coordinating sales leads with internal teams, and conducting customer satisfaction surveys.
Additionally, the role entails preparing comprehensive analytical reports while ensuring strict adherence to established customer protection policies to drive ongoing service enhancements.
Source: Siyapatha Finance
Email: careers@siyapatha.lk
