Website Kings Hospital Colombo
Hospital Receptionist
Kings Hospital Colombo is looking for a pleasant, welcoming, and organized individual to join our team as a Hospital Receptionist. As the first point of contact for our patients and visitors, you will play a crucial role in delivering a warm and professional experience.
Key Responsibilities:
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Greet and welcome patients, visitors, and medical staff upon arrival with a friendly demeanor.
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Manage the front desk by answering phone calls, handling inquiries, and routing messages to the correct departments.
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Assist patients with the registration process, appointments, and channeling schedules.
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Coordinate with medical and administrative teams to ensure a smooth flow of visitors.
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Maintain a clean, organized, and tidy reception area at all times.
Job Requirements:
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Excellent communication and interpersonal skills in English and local languages.
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A professional, well-groomed appearance with a customer-first attitude.
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Basic computer literacy for managing appointment scheduling systems.
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Ability to multitask and handle busy front-desk environments efficiently.
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Prior experience in a hospital, hotel, or customer service role is an advantage.